Career Opportunities

PC Administrator

Mount Airy, NC - Corporate Office


Carries out responsibilities in accordance with the organization's policies and applicable laws.

Other duties may be assigned.

Designs, creates, and deploys standard operating system images ensuring all applicable software with appropriate patches and service packs are applied in a timely manner.  Evaluates, installs, and monitors new hardware, hardware upgrades, and hardware replacements (RAM, data storage, keyboards, mice, monitors, and other peripherals) in a multi-site network environment.   Evaluates and recommends purchases consistent with the organization's short and long-term objectives.  May consult others of hardware requirements when new software is introduced to the Company. Given the multi-site environment, 15% of annual time is expected to be in travel.  (30%)

Analyzes problems and designs solutions to assist users with PC related problems. Diagnoses support requests received by Service Desk staff, Emergency Line, and other members of the Operations group.  (20%)

Manages and deploys all relevant PC updates using Microsoft Windows Support Update Services (WSUS) to all corporate laptops and desktops using departmental change management procedures. (5%)

Manages maintenance and service with outside organizations.  Performs software upgrades and new installations of PC-based software; evaluates alternatives and recommends strategies for new upgrades. Maintains license agreements for all software.  (10%)

Develop & test detailed disaster recovery documentation and assist in implementing procedures supporting the Disaster Recovery plan. (10%)

Trains users on correct PC operations and procedures.  Assists Training & Service Desk Manager with hardware and software requirements for training classes.  Provides hardware and software for associates to conduct various meetings. (10%)

Maintains accurate stockroom inventory. Works closely with the Manager - Systems and Database Administration to ensure new purchases are received in a timely manner. (5%)

Researches field through trade magazines, training, internet, seminars, etc. to assess current PC practices. (5%)

Works closely with the Service Desk and other Operations staff to analyze problems and provide solutions in areas where their positions overlap. (5%)

Download our PDF for a full job description.

Employee Benefits

  • Health Care Plans
  • Dental Plans
  • Vision Plan
  • Flexible Spending Plans
  • Employee Assistance Program
  • Company-paid Life
  • Company-paid AD&D
  • Company-paid Disability Insurance
  • 401(k) Savings & Retirement Plan
  • Incentive Programs
  • Paid Vacation
  • Paid Holidays
  • Bereavement Leave
  • Jury Duty Pay
  • Tuition Reimbursement

Need Help?

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